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All you need is a Need Alert account. The same account lets you subscribe to items and run establishments.
1

Create your account

Sign up with your name, email, and password, and confirm your address through the link you receive: creating an establishment requires a confirmed email. If you already have an account, sign in.
2

Create the establishment

In the menu, click Create establishment and then Get started. Fill in the unit’s name and time zone. For your first unit, also pick the Chain country: it sets the currency of the credit packages and can’t be changed later. Click Save establishment. Category, description, phone, and address are optional.You can complete the details, location, and logo later in Settings. The category helps people find you in search.
3

Add your first item

Open Items and click New item. Give it a name, choose the alert type, and save. The QR code is generated right away. See Items and QR codes.
4

Put up the QR code

Download the QR code or click Print poster and place it where customers can see it: window, counter, shelf, front desk.
5

Send the alert

When the item becomes available, open it and click Send alert. See Send alerts.
When you create your first establishment, your chain gets a welcome bonus of credits so you can try your first dispatches. See Credits.

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The establishment dashboard

After you create an establishment, My establishments shows up in the menu. Inside each establishment you’ll find: Team, Roles, Integrations, and Settings only show up for the owner. Credits only shows up for the owner and for anyone with the Manage billing permission. In the other sections, what you can do depends on your permissions. Need Alert users can search for establishments by name, category, or proximity. In Settings, the Show in search option controls whether your unit appears.
  • When it’s off, the unit disappears from search, but the direct link and QR codes keep working.
  • Without a location, the unit appears when searching by name and category, but not in Near me.

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Multiple units

If you have more than one shop, create one establishment per unit. They all belong to the same chain, share the credit balance and the catalog, and each has its own items, subscribers, and team. To switch units, use Switch establishment in the menu.