Skip to main content

​
How alerts arrive

When the establishment sends the alert, you get:
  • a notification on your phone or computer, even with the browser closed, if you allowed notifications;
  • the alert under My alerts, in the menu, where each alert opens with the message, the item and the establishment, and also under Notifications, the bell at the top of Need Alert.
All of the item’s subscribers are notified at the same time.
Alerts only arrive after you confirm your account email through the link sent at sign-up. Until then, Need Alert shows a reminder at the top of the screen, with an option to resend the email.

​
Report an alert

Got an alert that is spam, misleading or offensive? Open it in My alerts and click Report alert; from the bell, the option is in the alert’s actions menu. Pick a reason and, if you like, add a comment. The report goes to the Need Alert team, and the establishment doesn’t learn who reported it. Each alert can be reported once.

​
Turn on notifications

When you subscribe for the first time, Need Alert asks whether you want to be notified. Click Enable alerts and allow it in the browser.
If you declined the permission before, the browser won’t ask again. Open the site settings in your browser, usually through the lock next to the address, and allow notifications.
On iPhone and iPad, notifications only arrive when Need Alert is installed on the home screen. Install it with the steps below and turn on notifications from the installed app.

​
Add to your home screen

Once installed, Need Alert opens like an app, with no address bar, straight to My subscriptions. No app store needed.
Open Install app in the Need Alert menu and click Install.If the button doesn’t show up, open the browser menu and look for Install app or Add to home screen. If the option is missing, this browser doesn’t install web apps.

​
Language, time zone, and appearance

In My account → Preferences you choose:
  • Language: Portuguese (Brazil) or English. Need Alert’s interface and emails follow your choice. The alert message itself is written by the establishment.
  • Time zone: used to show dates and times in your local time.
  • Appearance: light, dark, or your system’s. It applies only to the device you’re using.