> ## Documentation Index
> Fetch the complete documentation index at: https://docs.needalert.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Alerts and the app

> Get alerts on your phone and add Need Alert to your home screen.

## How alerts arrive

When the establishment sends the alert, you get:

* a **notification** on your phone or computer, even with the browser closed, if you allowed notifications;
* the alert under **My alerts**, in the menu, where each alert opens with the message, the item and the establishment, and also under **Notifications**, the bell at the top of Need Alert.

All of the item's subscribers are notified at the same time.

> [!NOTE]
>
> Alerts only arrive after you confirm your account email through the link sent at sign-up. Until then, Need Alert shows a reminder at the top of the screen, with an option to resend the email.

## Report an alert

Got an alert that is spam, misleading or offensive? Open it in **My alerts** and click **Report alert**; from the bell, the option is in the alert's actions menu. Pick a reason and, if you like, add a comment. The report goes to the Need Alert team, and the establishment doesn't learn who reported it. Each alert can be reported once.

## Turn on notifications

When you subscribe for the first time, Need Alert asks whether you want to be notified. Click **Enable alerts** and allow it in the browser.

> [accordion] Notifications are blocked
>
> If you declined the permission before, the browser won't ask again. Open the site settings in your browser, usually through the lock next to the address, and allow notifications.

> [accordion] I use an iPhone or iPad
>
> On iPhone and iPad, notifications only arrive when Need Alert is installed on the home screen. Install it with the steps below and turn on notifications from the installed app.

## Add to your home screen

Once installed, Need Alert opens like an app, with no address bar, straight to **My subscriptions**. No app store needed.

> [tab] Android and desktop
>
> Open **Install app** in the Need Alert menu and click **Install**.
>
> If the button doesn't show up, open the browser menu and look for **Install app** or **Add to home screen**. If the option is missing, this browser doesn't install web apps.

> [tab] iPhone and iPad
>
> 1. Open Need Alert in Safari.
> 2. Tap **Share** in the browser bar.
> 3. Choose **Add to Home Screen**.
> 4. Tap **Add** to confirm.

## Language, time zone, and appearance

In **My account** → **Preferences** you choose:

* **Language:** Portuguese (Brazil) or English. Need Alert's interface and emails follow your choice. The alert message itself is written by the establishment.
* **Time zone:** used to show dates and times in your local time.
* **Appearance:** light, dark, or your system's. It applies only to the device you're using.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.